1. Information about the owner of the online store
The owner of this website https://amgarden.pl (hereinafter referred to as the Online Store) is the company:
AMBER MOTORS Sp. z o.o.
ul. Grunwaldzka 472
80-309 Gdańsk
NIP: 5842849543
REGON: 52231987800000
Bank account ERSTE:
90109010980000000157495885
The company AMBER MOTORS Sp. z o.o. sells electronically via the internet.
Orders are accepted via the website https://amgarden.pl and via email: b2b@amgarden.pl
2. Information about goods, prices, promotions
2.1. Products available in the Online Store are brand new, free from physical and legal defects, and have been legally introduced to the Polish market.
2.2. The prices of Goods in the Online Store are expressed in Polish zlotys and are gross prices for business customers. If an individual entity expresses a desire to purchase, an individual valuation will be presented to them. A VAT invoice is issued for each product sold.
The VAT invoice will be sent to the email address provided by the Customer.
2.3. The information provided on the Online Store's website, in particular prices, is for informational purposes only and does not constitute an offer from AMBER MOTORS Sp. z o.o. within the meaning of the Civil Code and cannot be the basis for claims against AMBER MOTORS Sp. z o.o.
2.4. Before placing an order, if the Customer has any doubts about the description of the Goods on the website, including its technical data, they should contact the Online Store Customer Service to clarify doubts and obtain additional information.
2.5. Promotions valid in the store cannot be combined. Before placing an order, you should choose the type of promotion, and thus the terms of the promotion, including the promotional price or additional products and services offered as part of the promotional campaign.
3. Placing an Order, concluding a sales contract
3.1. Orders placed on the terms specified in the product description and in the Cart (method and costs of delivery and payment) are fulfilled on the terms specified in the cart after confirmation by AMBER MOTORS Sp. z o.o. For orders with a delivery address outside Poland, delivery terms (method, courier company, costs, etc.) will be determined individually (taking into account the rules applicable to the forwarding agent). In such a case, however, the Store will send the customer a new sales offer containing new sales conditions, and further fulfillment of the new order will depend on the customer's acceptance of these conditions.
3.2. By placing an Order using the mechanisms available on the online store's websites, the Customer submits an offer to purchase a specific Goods on the terms specified in the Goods description and in the cart. [hereinafter: Order].
3.3. Orders can be placed 24 hours a day, seven days a week. Orders placed on weekdays after 4:00 PM, on Saturdays, Sundays, and holidays will be processed on the next business day.
3.4. After placing the Order, a message is automatically sent to the Customer from the website, specifying in particular the data concerning the Customer and the ordered Goods. This message also specifies the Seller's markings and a statement of return of goods. Such a message does not constitute confirmation of acceptance of the purchase offer submitted by the Customer, in particular, it does not constitute the conclusion of a sales contract between the Customer and AMBER MOTORS Sp. z o.o. The Customer will receive such confirmation after its verification and confirmation of its terms by the Store Customer Service.
3.5. As soon as possible (but no later than within three business days) from placing the Order, regardless of receiving the message referred to in section 3 above, the AMBER MOTORS Sp. z o.o. Store Customer Service will contact the Customer by email or phone to:
Confirm the terms of the sales contract, including the price of the ordered Goods, its availability, order fulfillment date, and other details of the order fulfillment [hereinafter: Confirmation]. Such confirmation constitutes acceptance by AMBER MOTORS Sp. z o.o. of the purchase offer of the Goods submitted by the Customer and is the conclusion of a sales contract between the Customer and AMBER MOTORS Sp. z o.o. However, if the confirmation received from the AMBER MOTORS Sp. z o.o. Store Customer Service significantly changes the terms of the purchase offer, the contract is considered concluded and the order accepted for fulfillment, if the Customer confirms the new terms contained in the confirmation by phone or email; it is also possible that such confirmation will not be sent within three business days. In such a case, it is assumed that AMBER MOTORS Sp. z o.o. has accepted the purchase offer on the terms submitted by the Customer
or
inform about the inability to accept the order for fulfillment, provided that AMBER MOTORS Sp. z o.o. may refuse to fulfill the placed order and thus conclude a sales contract if, for reasons beyond the control of AMBER MOTORS Sp. z o.o., the fulfillment of the placed order is impossible, significantly hindered, or would involve incurring excessive costs.
3.6. Incorrectly filled or incomplete order forms will not be considered and do not constitute an order placement and do not oblige AMBER MOTORS Sp. z o.o. to take any action.
3.7. The Customer pays for the ordered goods in the manner chosen when placing the order.
3.8. Orders are fulfilled after receiving the full amount of the order value specified in the order confirmation. In case of underpayment, order fulfillment will be suspended. If payment on delivery is selected, fulfillment does not require receiving the full order value.
3.9. AMBER MOTORS Sp. z o.o. will make every effort to ensure that orders are fulfilled in accordance with their content as quickly as possible.
4. Payments
4.1. The following forms of payment for purchased Goods are available.
Traditional bank transfer
To make such a payment, select the appropriate option "Traditional transfer" in the cart and make a payment to the Erste account: 90109010980000000157495885 within 7 days of receiving the sales invoice.
5. Delivery and collection of goods
5.1. The delivery time for products is no more than 30 days from the date of concluding the contract. The shipment receipt time is always the order completion time plus the delivery time specified by the courier company. If the customer chooses to pay by bank transfer or payment card, the order fulfillment time is counted from the date the Seller's bank account or settlement account is credited. Most often, the shipment is sent on the next business day following the day the payment is posted.
5.2. The goods will be sent in the manner and to the address indicated by the Customer at the time of placing the order or ultimately during the confirmation of the placed order by the Store Customer Service. To ensure proper delivery, the Customer is obliged to provide correct address details and a phone number at which they will be available to possibly arrange a delivery date between the Customer and the courier. In case of not providing a phone number or providing incorrect data, the costs of re-shipping in full will be borne by the customer (re-shipping is possible after prior settlement of these costs). The Online Store Customer Service will inform the Customer about their amount (in accordance with the courier's price list).
5.3. The ordered product is delivered by courier companies. The Customer bears the delivery costs specified in the Delivery and Payments tab on the page https://www.texili.pl, and ultimately selected by the Customer in the Cart. Delivery costs depend on the Order value, the chosen payment method, and the method of collecting the Goods. Information about delivery costs is displayed when placing the Order in the cart. These costs apply only to deliveries made in Poland. Current delivery costs
are visible in the Cart when placing an Order. Conditions for international shipments are agreed individually.
5.4. At the time of receiving the shipment, the Customer, in the presence of the courier company representative, is obliged to check the shipment for any external damage (e.g., torn tape, damaged external packaging). If such damage is found, the Customer is entitled not to accept the shipment, and if they decide to accept it, they are obliged, in the presence of the courier, to thoroughly check the condition of the shipment and draw up a damage report.
5.5. Regardless of the place of collection of the Products, collection must be confirmed by signature. The signature will be treated as confirmation of the order's compliance with the contents of the shipment. At the time of the Customer's receipt of the shipment, the benefits and burdens associated with the Products, as well as the risk of accidental loss and damage to the Products, pass to the Customer.
5.6. AMBER MOTORS Sp. z o.o. is not responsible for errors made by the Customer in the order, as a result of which the shipment did not reach the addressee, as well as for unjustified refusal to collect the shipment. Costs associated with re-shipping and handling such an order are borne by the Customer.
6. Guarantees, complaints, returns of goods, withdrawal from the contract
To avoid doubt, it is stated that none of the provisions of the Regulations limit the consumer's rights under the applicable laws in the Republic of Poland. If a provision of such nature is found, the provisions of the law applicable in the Republic of Poland, and in particular the Act of May 30, 2014, on consumer rights (Journal of Laws of June 24, 2014, item 827), the Civil Code Act of April 23, 1964, Civil Code (Journal of Laws 1964 No. 16, item 93 as amended), shall apply.
6.1. Warranty and complaints
6.1.1. Products may have a manufacturer's, importer's, or seller's warranty, valid in Poland. The warranty period for each product is shown
in its description on the product pages of the online store. Detailed conditions for exercising the warranty are specified in the warranty document issued and provided by the guarantor.
6.1.2. The repaired product is sent back to the Customer at the SELLER's expense. The warranty for the sold product does not exclude, limit, or suspend the buyer's rights resulting from the warranty for product defects.
6.1.3. The SELLER is responsible for product defects based on applicable law. In the case of non-consumer sales, the provisions on warranty contained in the Civil Code are excluded.
6.1.4. Complaints under warranty or guarantee can be submitted electronically via email kontakt@amgarden.pl
The costs of direct delivery of the goods are borne by the customer.
6.1.5. The Customer has the right to demand a price reduction or withdrawal from the contract unless the SELLER promptly and without undue inconvenience to the Customer replaces the defective product with a defect-free one or removes the defect. This limitation does not apply if the product has already been replaced or repaired by the SELLER, or the SELLER has not replaced the product with a defect-free one, or has not removed the defect.
6.1.6. The SELLER considers the complaint under warranty within 14 days from the date of its receipt in proper form. If the SELLER does not respond to the Customer's demands within 14 days, it means that it has deemed the demands justified. In each of the above cases, when the fulfillment of the Customer's demands involves the delivery of a new or repaired product, the delivery costs are borne by the SELLER.
7. Personal data
7.1. The Administrator of Personal Data of the Store's Customers, in accordance with the Act of May 10, 2018, on the protection of personal data (Journal of Laws of 2018, item 1000 as amended), is AMBER MOTORS Sp. z o.o.
7.2. The Customer, by registering in the Online Store, voluntarily provides their personal data.
7.3. AMBER MOTORS Sp. z o.o. processes the Customer's personal data to fulfill the order (including sending correspondence regarding order fulfillment).
Providing personal data by the Customer is voluntary but necessary for order fulfillment. The Customer's personal data is made available to other entities, such as courier companies, payment operators, only for the purpose of order fulfillment.
7.4. The Customer has the right to supplement, update, rectify, cease processing, delete personal data if it is incomplete, outdated, untrue, or collected in violation of the law, or is no longer necessary for the purpose for which it was collected. Other rights and obligations of the Customer regarding personal data are defined by the Act of May 10, 2018, on the protection of personal data (Journal of Laws of 2018, item 1000 as amended).
7.5. The detailed content of the Privacy Policy can be found on the website https://amgarden.pl
8. Other provisions
8.1. AMBER MOTORS Sp. z o.o. is not responsible for interruptions in the use of the online store resulting from technical reasons (review, replacement, and equipment failure, etc.) or other reasons beyond its control.
8.2. The current Regulations are published on the website https://amgarden.pl and provided electronically free of charge to the Customer at their request.
8.3. AMBER MOTORS Sp. z o.o. has the right to make changes to the content of these Regulations at any time, and the changes come into effect 30 days after the date of publication of the new Regulations in the manner indicated in section 8.2. In the case of Customers who have their accounts, they will be bound by the provisions of the new Regulations, provided that they do not terminate the contract for the provision of services by electronic means within 30 days from the date of notification (date of publication of the regulations) of the change to the Regulations. Termination of the contract is done by closing the customer's account.